Return & Refund Policy

1. Service Nature

Since our services are time-based and delivered digitally, refunds are generally not applicable once work has been performed.

2. Refund Eligibility

Refunds may only be issued under the following conditions:

• If services were not delivered as agreed in the contract.

• If work has not yet started and the client cancels in advance.

3. Non-Refundable Items

• Any completed or ongoing services.

• Paid consultation or strategy sessions.

4. Cancellation Policy

Clients must provide at least 7 days’ notice for cancellation of monthly or retainer services. Otherwise, the next billing cycle may still apply.

5. How to Request a Refund

To request a refund, please contact us at [support@jmaproservices.us] with your invoice details and reason for the request. Each case will be reviewed individually.

6. Dispute Resolution

In case of disagreements, we encourage clients to reach out to resolve issues directly. If unresolved, disputes will be handled under the governing laws of USA.